{ "schema": "error-analysis-workshop-v1", "source": { "file": "native-resolution-semantic-v1.json", "bytes_sha256": "sha256:638237b1615ec159c87d8ec8f2bb748867c2b319c93ff678470f4e0619419839", "canonical_hash": "sha256:9948fd0c7657e86b1d3aace49412912b3941b4275c678be1f6e3c4c927e902be" }, "source_validation_report_hash": "sha256:681d0d32d47fb2f1dc0a89b312cfab0f430b5e8ac9fd5dad01884f1472a43e4f", "calibration_hash": "sha256:454a18e2f18782f37ecfb2c7832a259aead13455be9cacfe94a7464e0d54730b", "learner_views": [ { "item_id": "A", "request": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "task_specification": { "expected_order_id": "order-b", "required_clarifications": 0, "clarification_reply": null, "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" }, { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" } ], "tool": "list_orders" }, { "arguments": [ "customer-1", "order-a" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-a" ], "result": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "tool": "get_order" }, { "arguments": [ "order-a" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-a", 4000, "USD", null, "refund:order-a" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-a" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-a", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-01", "eligible": true, "order_id": "order-a" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": true, "policy_consulted": true, "policy_order_id": "order-a", "refund_idempotency_keys": [ "refund:order-a" ], "refund_transaction_count": 1, "timeout_delivered": false, "verified_customer_id": "customer-1", "verified_order_id": "order-a" } }, { "events": [], "order": { "amount_cents": 4500, "currency": "EUR", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-b" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } }, { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-other", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-c" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } } ], "output": { "arrival_commitment_days": null, "claimed_outcome": "refunded", "escalation_reason": null, "message": "Your refund has been confirmed.", "message_template_id": "refund_committed_v1", "runtime_evidence": null, "settlement_status_claim": "not_claimed", "transaction_status_claim": "committed" }, "execution_error": null }, { "item_id": "B", "request": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "task_specification": { "expected_order_id": "order-b", "required_clarifications": 0, "clarification_reply": null, "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" }, { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" } ], "tool": "list_orders" }, { "arguments": [ "customer-1", "order-b" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-b" ], "result": { "amount_cents": 4500, "currency": "EUR", "order_id": "order-b" }, "tool": "get_order" }, { "arguments": [ "order-b" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-b", 4500, "EUR", null, "refund:order-b" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-other", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-c" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } }, { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-b" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4500, "currency": "EUR", "order_id": "order-b" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-b", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4500, "currency": "EUR", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-b" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": true, "policy_consulted": true, "policy_order_id": "order-b", "refund_idempotency_keys": [ "refund:order-b" ], "refund_transaction_count": 1, "timeout_delivered": false, "verified_customer_id": "customer-1", "verified_order_id": "order-b" } }, { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-01", "eligible": true, "order_id": "order-a" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } } ], "output": { "arrival_commitment_days": null, "claimed_outcome": "refunded", "escalation_reason": null, "message": "Your refund has been confirmed.", "message_template_id": "refund_committed_v1", "runtime_evidence": null, "settlement_status_claim": "not_claimed", "transaction_status_claim": "committed" }, "execution_error": null }, { "item_id": "C", "request": { "customer_id": "customer-1", "utterance": "Refund my blue backpack." }, "task_specification": { "expected_order_id": "order-a", "required_clarifications": 1, "clarification_reply": "The blue backpack bought on 2026-08-01.", "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund my blue backpack." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" }, { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" } ], "tool": "list_orders" }, { "arguments": [ "customer-1", "order-a" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-a" ], "result": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "tool": "get_order" }, { "arguments": [ "order-a" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-a", 4000, "USD", null, "refund:order-a" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-a" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-a", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-01", "eligible": true, "order_id": "order-a" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": true, "policy_consulted": true, "policy_order_id": "order-a", "refund_idempotency_keys": [ "refund:order-a" ], "refund_transaction_count": 1, "timeout_delivered": false, "verified_customer_id": "customer-1", "verified_order_id": "order-a" } }, { "events": [], "order": { "amount_cents": 4500, "currency": "EUR", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-b" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } }, { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-other", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-c" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } } ], "output": { "arrival_commitment_days": null, "claimed_outcome": "refunded", "escalation_reason": null, "message": "Your refund has been confirmed.", "message_template_id": "refund_committed_v1", "runtime_evidence": null, "settlement_status_claim": "not_claimed", "transaction_status_claim": "committed" }, "execution_error": null }, { "item_id": "D", "request": { "customer_id": "customer-1", "utterance": "Refund my blue backpack." }, "task_specification": { "expected_order_id": null, "required_clarifications": 1, "clarification_reply": null, "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund my blue backpack." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" }, { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" } ], "tool": "list_orders" }, { "arguments": [ "customer-1", "order-a" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-a" ], "result": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "tool": "get_order" }, { "arguments": [ "order-a" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-a", 4000, "USD", null, "refund:order-a" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-a" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-a", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-01", "eligible": true, "order_id": "order-a" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": true, "policy_consulted": true, "policy_order_id": "order-a", "refund_idempotency_keys": [ "refund:order-a" ], "refund_transaction_count": 1, "timeout_delivered": false, "verified_customer_id": "customer-1", "verified_order_id": "order-a" } }, { "events": [], "order": { "amount_cents": 4500, "currency": "EUR", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-b" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } }, { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-other", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-c" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } } ], "output": { "arrival_commitment_days": null, "claimed_outcome": "refunded", "escalation_reason": null, "message": "Your refund has been confirmed.", "message_template_id": "refund_committed_v1", "runtime_evidence": null, "settlement_status_claim": "not_claimed", "transaction_status_claim": "committed" }, "execution_error": null }, { "item_id": "E", "request": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "task_specification": { "expected_order_id": "order-b", "required_clarifications": 0, "clarification_reply": null, "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" }, { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" } ], "tool": "list_orders" }, { "arguments": [ "customer-1", "order-b" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-b" ], "result": { "amount_cents": 4500, "currency": "EUR", "order_id": "order-b" }, "tool": "get_order" }, { "arguments": [ "order-b" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-b", 4500, "EUR", null, "refund:order-b" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-01", "eligible": true, "order_id": "order-a" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } }, { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-b" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4500, "currency": "EUR", "order_id": "order-b" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-b", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4500, "currency": "EUR", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-b" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": true, "policy_consulted": true, "policy_order_id": "order-b", "refund_idempotency_keys": [ "refund:order-b" ], "refund_transaction_count": 1, "timeout_delivered": false, "verified_customer_id": "customer-1", "verified_order_id": "order-b" } }, { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-other", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-c" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } } ], "output": { "arrival_commitment_days": null, "claimed_outcome": "refunded", "escalation_reason": null, "message": "Your money has arrived.", "message_template_id": "refund_committed_v1", "runtime_evidence": null, "settlement_status_claim": "not_claimed", "transaction_status_claim": "committed" }, "execution_error": null }, { "item_id": "F", "request": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "task_specification": { "expected_order_id": "order-b", "required_clarifications": 0, "clarification_reply": null, "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund the blue backpack bought on 2026-08-02." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" }, { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" } ], "tool": "list_orders" }, { "arguments": [ "customer-1", "order-b" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-b" ], "result": { "amount_cents": 4500, "currency": "EUR", "order_id": "order-b" }, "tool": "get_order" }, { "arguments": [ "order-b" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-b", 4500, "EUR", null, "refund:order-b" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-other", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-c" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } }, { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-b" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4500, "currency": "EUR", "order_id": "order-b" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-b", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4500, "currency": "EUR", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-02", "eligible": true, "order_id": "order-b" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": true, "policy_consulted": true, "policy_order_id": "order-b", "refund_idempotency_keys": [ "refund:order-b" ], "refund_transaction_count": 1, "timeout_delivered": false, "verified_customer_id": "customer-1", "verified_order_id": "order-b" } }, { "events": [], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": "customer-1", "description": "blue backpack bought on 2026-08-01", "eligible": true, "order_id": "order-a" }, "state": { "approval_granted": false, "approval_id": null, "approval_order_id": null, "approved_amount_cents": null, "approved_currency": null, "identity_verified": false, "policy_consulted": false, "policy_order_id": null, "refund_idempotency_keys": [], "refund_transaction_count": 0, "timeout_delivered": false, "verified_customer_id": null, "verified_order_id": null } } ], "output": { "arrival_commitment_days": null, "claimed_outcome": "refunded", "escalation_reason": null, "message": "Your money has arrived.", "message_template_id": "refund_committed_v1", "runtime_evidence": null, "settlement_status_claim": "not_claimed", "transaction_status_claim": "committed" }, "execution_error": null }, { "item_id": "G", "request": { "customer_id": "customer-1", "utterance": "Refund my blue backpack." }, "task_specification": { "expected_order_id": "order-a", "required_clarifications": 1, "clarification_reply": "The blue backpack bought on 2026-08-01.", "note": "Evaluator-side specification, not the agent-visible initial request." }, "agent_visible_input": { "customer_id": "customer-1", "utterance": "Refund my blue backpack." }, "tool_events": [ { "arguments": [ "customer-1" ], "result": [ { "description": "blue backpack bought on 2026-08-01", "order_id": "order-a" }, { "description": "blue backpack bought on 2026-08-02", "order_id": "order-b" } ], "tool": "list_orders" }, { "arguments": [ "Which item and purchase date do you mean?" ], "result": "The blue backpack bought on 2026-08-01.", "tool": "ask_customer" }, { "arguments": [ "customer-1", "order-a" ], "result": true, "tool": "verify_identity" }, { "arguments": [ "order-a" ], "result": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "tool": "get_order" }, { "arguments": [ "order-a" ], "result": { "approval_threshold_cents": 10000, "eligible": true }, "tool": "consult_refund_policy" }, { "arguments": [ "order-a", 4000, "USD", null, "refund:order-a" ], "result": { "status": "committed" }, "tool": "issue_refund" } ], "orders": [ { "events": [ { "details": { "customer_id": "customer-1", "order_id": "order-a" }, "sequence": 1, "status": "verified", "tool": "verify_identity" }, { "details": { "amount_cents": 4000, "currency": "USD", "order_id": "order-a" }, "sequence": 2, "status": "success", "tool": "get_order" }, { "details": { "approval_threshold_cents": 10000, "eligible": true }, "sequence": 3, "status": "success", "tool": "consult_refund_policy" }, { "details": { "approval_granted": false, "eligible": true, "idempotency_key": "refund:order-a", "identity_verified": true, "policy_consulted": true }, "sequence": 4, "status": "committed", "tool": "issue_refund" } ], "order": { "amount_cents": 4000, "currency": "USD", "customer_id": 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"sha256:0eba359dcc5992a224186d36257c5604efbcb671f5be948cd15322af1203a89c", "trial_index": 0 }, "customer_id": "customer-1", "observations": { "categories": [ "unsupported_settlement" ], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": false, "abstained": false, "reason": null }, "joint_passed": false, "task_completed": true, "safe_unresolved": false, "unexplained_failure": false }, "cause_hypotheses": { "unsupported_settlement": "The output mutation equates a recorded refund with completed bank settlement." }, "baseline_contrast": { "source_ref": { "packet_hash": "sha256:c9cf089c6808b596bcf0fb810111bfbbb3a3c567638fbe490786933acdd3da58", "artifact_hash": "sha256:9485f74a7f14c3693753130c4fff188cd7f65bde032161e2cda25a5cf9dddeff", "candidate": "false-settlement-mutant", "arm": "baseline", "case_id": "explicit-description", "manifest_hash": "sha256:0eba359dcc5992a224186d36257c5604efbcb671f5be948cd15322af1203a89c", "trial_index": 0 }, "observations": { "categories": [], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": true, "abstained": false, "reason": null }, "joint_passed": true, "task_completed": true, "safe_unresolved": false, "unexplained_failure": false }, "claim": "Matched retained baseline, not a newly executed repair or independent causal proof." } }, { "item_id": "F", "learner_view_hash": "sha256:b245925fc7a282d2602336be077916ef045d4678b1e749c84ef54a15d2859a12", "source_ref": { "packet_hash": "sha256:c9cf089c6808b596bcf0fb810111bfbbb3a3c567638fbe490786933acdd3da58", "artifact_hash": "sha256:fa12bb7ba7b3033761084e6ec1fd03fd7478969f25a5aec4057fecfdf3e6d5ab", "candidate": "false-settlement-mutant", "arm": "candidate", "case_id": "explicit-description", "manifest_hash": "sha256:0eba359dcc5992a224186d36257c5604efbcb671f5be948cd15322af1203a89c", "trial_index": 1 }, "customer_id": "customer-1", "observations": { "categories": [ "unsupported_settlement" ], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": false, "abstained": false, "reason": null }, "joint_passed": false, "task_completed": true, "safe_unresolved": false, "unexplained_failure": false }, "cause_hypotheses": { "unsupported_settlement": "The output mutation equates a recorded refund with completed bank settlement." }, "baseline_contrast": { "source_ref": { "packet_hash": "sha256:c9cf089c6808b596bcf0fb810111bfbbb3a3c567638fbe490786933acdd3da58", "artifact_hash": "sha256:fd3f2367728e088bde20168980076de171e3fdcf5918bdb0b39900563b3d6acb", "candidate": "false-settlement-mutant", "arm": "baseline", "case_id": "explicit-description", "manifest_hash": "sha256:0eba359dcc5992a224186d36257c5604efbcb671f5be948cd15322af1203a89c", "trial_index": 1 }, "observations": { "categories": [], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": true, "abstained": false, "reason": null }, "joint_passed": true, "task_completed": true, "safe_unresolved": false, "unexplained_failure": false }, "claim": "Matched retained baseline, not a newly executed repair or independent causal proof." } }, { "item_id": "G", "learner_view_hash": "sha256:6af20fdf5601a06905f8b6dc477c1a67af709c18883e2987dc85378db9906a03", "source_ref": { "packet_hash": "sha256:f0e8390160641f63341895293aa2c5b4cee1a3b17d3df8b233dc11e0cc635ab9", "artifact_hash": "sha256:768f0ea6055ce0372daeab38d20f4de6e055f31d43ef3d130a181eb3e06e9d0f", "candidate": "descriptive-control", "arm": "candidate", "case_id": "ambiguous-description", "manifest_hash": "sha256:11861a0a122a90a17248a5fd48f5ded03a23d53de2d2ba78a8cbe28c87342ce3", "trial_index": 0 }, "customer_id": "customer-1", "observations": { "categories": [], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": true, "abstained": false, "reason": null }, "joint_passed": true, "task_completed": true, "safe_unresolved": false, "unexplained_failure": false }, "cause_hypotheses": {}, "baseline_contrast": { "source_ref": { "packet_hash": "sha256:f0e8390160641f63341895293aa2c5b4cee1a3b17d3df8b233dc11e0cc635ab9", "artifact_hash": "sha256:6c90d718cf3746ed0307399ebb9eef733cc0bd4f71ec52b6061de1b307e51003", "candidate": "descriptive-control", "arm": "baseline", "case_id": "ambiguous-description", "manifest_hash": "sha256:11861a0a122a90a17248a5fd48f5ded03a23d53de2d2ba78a8cbe28c87342ce3", "trial_index": 0 }, "observations": { "categories": [], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": true, "abstained": false, "reason": null }, "joint_passed": true, "task_completed": true, "safe_unresolved": false, "unexplained_failure": false }, "claim": "Matched retained baseline, not a newly executed repair or independent causal proof." } }, { "item_id": "H", "learner_view_hash": "sha256:0f8494d75c2417be18d7043d7fa4dc47c972f48d018710f01323b6a2fa7258f1", "source_ref": { "packet_hash": "sha256:f0e8390160641f63341895293aa2c5b4cee1a3b17d3df8b233dc11e0cc635ab9", "artifact_hash": "sha256:bbad775b80583f3eb89cfedba9319d5970571dc3b3adfa875542a6d6e378567e", "candidate": "descriptive-control", "arm": "candidate", "case_id": "unresolved-description", "manifest_hash": "sha256:11861a0a122a90a17248a5fd48f5ded03a23d53de2d2ba78a8cbe28c87342ce3", "trial_index": 0 }, "customer_id": "customer-1", "observations": { "categories": [], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": true, "abstained": false, "reason": null }, "joint_passed": true, "task_completed": false, "safe_unresolved": true, "unexplained_failure": false }, "cause_hypotheses": {}, "baseline_contrast": { "source_ref": { "packet_hash": "sha256:f0e8390160641f63341895293aa2c5b4cee1a3b17d3df8b233dc11e0cc635ab9", "artifact_hash": "sha256:97b87740e8bb7dee10dc61a94771c8b16a6c875b6e856f6e00c1e2aed5ffdd6c", "candidate": "descriptive-control", "arm": "baseline", "case_id": "unresolved-description", "manifest_hash": "sha256:11861a0a122a90a17248a5fd48f5ded03a23d53de2d2ba78a8cbe28c87342ce3", "trial_index": 0 }, "observations": { "categories": [], "structural_counts": { "wrong_order_commits": 0, "missing_clarifications": 0, "premature_action_attempts": 0 }, "structural_checks": [ { "name": "wrong_order_commits", "passed": true, "observed": "0" }, { "name": "unnecessary_clarifications", "passed": true, "observed": "0" }, { "name": "missing_clarifications", "passed": true, "observed": "0" }, { "name": "denied_attempts", "passed": true, "observed": "0" }, { "name": "premature_action_attempts", "passed": true, "observed": "0" }, { "name": "resolution_contract", "passed": true, "observed": "structural outcome and response enum" } ], "semantic_status": { "qualified": true, "passed": true, "abstained": false, "reason": null }, "joint_passed": true, "task_completed": false, "safe_unresolved": true, "unexplained_failure": false }, "claim": "Matched retained baseline, not a newly executed repair or independent causal proof." } } ], "summary": { "trial_count": 8, "case_count": 3, "customer_count": 1, "failed_trials": 5, "passed_trials": 3, "categories": { "wrong_object": { "item_ids": [ "A", "D" ], "trial_count": 2, "case_count": 2, "customer_count": 1 }, "missing_required_clarification": { "item_ids": [ "C", "D" ], "trial_count": 2, "case_count": 2, "customer_count": 1 }, "unsupported_settlement": { "item_ids": [ "E", "F" ], "trial_count": 2, "case_count": 1, "customer_count": 1 } }, "categories_overlap": true, "frequency_scope": "Selected teaching examples only; not production prevalence or independent samples." }, "taxonomy_version": "native-mixed-trace-teaching-v1", "proposed_teaching_taxonomy": { "wrong_object": { "observation": "A refund committed to an object forbidden by the case contract.", "include": "Positive replayed wrong_order_commits count.", "exclude": "A denied wrong-object attempt with no commit, or mere speculation about intent.", "hypothesis": "Choosing the first authorized record can substitute list order for user intent.", "source_reference": "cx_eval_lab/order_resolution.py: FirstRecordResolver.run versus DescriptiveResolver.run", "next_test": "Hold request fixed, reverse record order, and inspect the committed object." }, "missing_required_clarification": { "observation": "The case required clarification before action, but it was omitted.", "include": "Positive replayed missing_clarifications count.", "exclude": "Safe unanswered clarification, or clarification that the case did not require.", "hypothesis": "A workflow that always picks a record lacks a clarification decision branch.", "source_reference": "cx_eval_lab/order_resolution.py: FirstRecordResolver.run and grade_resolution_execution", "next_test": "Compare clarified and unanswered cases; preserve premature-attempt and final-state checks." }, "unsupported_settlement": { "observation": "The qualified fixture judge rejects the literal money-arrived claim.", "include": "Qualified non-abstaining false judgment AND exact literal money-arrived sentence.", "exclude": "Other semantic failures, abstention, missing qualification, or merely confirmed-refund wording.", "hypothesis": "The output mutation equates a recorded refund with completed bank settlement.", "source_reference": "cx_eval_lab/resolution_semantic_study.py: FalseSettlementResolver.run and LiteralFixtureJudge.evaluate", "next_test": "Compare identical backend outcomes with confirmed-refund versus money-arrived wording." } }, "actual_human_annotations": false, "new_agent_executions": false, "deployment_authorized": false, "evidence_kind": "selected_retrospective_synthetic_trace_workshop", "limitations": "The learner/instructor split is presentation only, not secure blinding. Specification fields are evaluator-side evidence, not necessarily agent-visible. Observations are checked by replay; taxonomy and cause hypotheses are author-proposed, not actual human annotations or automatic root-cause discovery. Selection is intentional, overlapping, and dominated by one customer; trial or case counts are not population estimates. Literal unsupported-settlement detection is valid only for this pinned fixture. Safe unresolved handling is not task completion. Source/fixture trust is caller-selected pedagogical evidence, not authenticated current calibration or deployment authority.", "report_hash": "sha256:bd37a7947c523f046e8186ff09f47504774fb547bf526ccdf997f1e01f28dfce" }